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Terms and Conditions

 

Welcome to our website!

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TheOakShop.net’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Richmond House Furniture’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Richmond House Furniture, Occupation Lane, Gonerby Moor, Grantham, NG32 2BW. United Kingdom.

The term ‘you’ refers to the user or viewer of our website.

 

Production and standard delivery time

All Bespoke items (including all Larder Cupboards) are designed and manufactured to your exact sizes/ design / finish once you have placed your order. This normally takes approximately 6-8 weeks from receipt of your order with payment; however, this depends on the items ordered, their sizes and paint finishes. The 6-8 weeks may become longer during busy periods. Therefore, if you use our services, you must accept these circumstances. Items brought in from different suppliers are estimated to be delivered to us within a 3-6 week lead time, however due to us buying in from a third party and the delivery companies they use we cannot guarantee they will always be here within the specified lead time as this is out of our control.


If you need further help with any of our furniture then please call 01476 577377
Our office hours are Monday to Friday 09:30am - 4pm, Saturday 9am - 5pm, Sunday 10am - 5pm